Missing or incomplete results
If you have any of the following queries about your results slip, please talk to the exams officer at your school or college straight away so they can deal with any problems:
- It doesn't show your overall grade/only shows unit results
- It says 'no result'
- Your name is spelt incorrectly on the results slip
- Your results have changed
- Your results are missing
- You don’t agree with your results
- You don’t understand how your results were calculated.
Late certification requests
If your results slip only shows unit results then your exams officer may need to submit a ‘late certification’ request on your behalf. This will enable us to combine all your unit results into an overall grade (see calculating your grade for more information). Late certification requests are completed within seven days. If you’re waiting for confirmation of a university place, please see your place at college or university.
Reviews of results
If you’re not happy with the accuracy of your results for a particular unit or exam, your school or college could apply for an review on your behalf. Before they do this, you may want to see a copy of your exam paper (access to scripts).
Unless you're a private candidate, access to scripts and reviews can only be requested by your school or college, not by candidates or parents. Details of the fees for reviews can be found on our fees list. However, whether any of this fee is passed on to students depends on the school or college, so please speak to them.
There are different deadlines for applications and notifications of reviews, so if you’re waiting for confirmation of a university place, it’s a good idea to let your university know so they can take this into account when making their decisions.
If you receive the outcome of the review but are still not happy with your results, please speak to your school or college in the first instance so they can talk you through the options available to you, including the appeals process. If you're a private candidate, please see our guidance.
We've created the following summary of our post-results services which you might find useful when speaking to your school or college.